Many of us don’t know left from right when it comes to our cars, trucks, and SUVs. That can be a scary realization that we face when our vehicle breaks down and we need a repair FAST! We all hear about them – the scammy car repair shop that takes advantage of the uninformed customer that walks in the door. They start charging you for this and that, and before you know it you have an auto repair bill that begins to compete with the total cost of your car.
Now, I’m a typical commuter just like you probably are, and I’m terrified when it comes to picking out a repair shop. What if I choose wrong and they begin charging me for parts I’ve never heard of? Well, recently I had to go through the trouble of having my radiator replaced, and living in Richmond means there’s more than enough auto repair shops to choose from. After some quick research, I decided to put my faith in Aarrow Transmission and Automotive, and I must say they did a terrific job! While in their shop I had the opportunity to speak with one of their technicians about my fear of repair shops. Gratefully, he was able to provide me with some very helpful tips to use when seeking out a good service shop and I wanted to share a few of those with you.
- Always check online reviews. Sites like Angie’s List, Yelp, and Google+ can help narrow down your search to those that have high customer satisfaction ratings.
- Research some automotive certifications. Typically, a good mechanic will ASE (Automotive Service Excellence) Certified in at least one area they are proficient in. Also search for any affiliations the shop may be associated with such as AAA.
- Ask your friends and family for recommendations on certain shops. Most people will be quick to tell you about any and all negative experiences they’ve had in the automotive industry. Most are also happy to tell you about the great shop they went to when they were in a pinch. So ask around!
- Shop around. Visit a few shops and get estimates for the service you’re looking to have done. Compare the costs as well as their methods. By the way, final cost shouldn’t always be your determining factor – many times a lower cost could indicate less quality work, so be sure to always ask about their process.
I hope these tips help you out the next time you find yourself looking for an auto repair service to give your trust to.